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Fictiv Support: Your Go-To Resource for Troubleshooting

Welcome to Fictiv Support, your one-stop destination for all your troubleshooting needs. In today's digital age, we understand the importance of swift and reliable assistance, and that's why we are here to assist you 24/7. Whether you are facing technical difficulties or have questions about our services, our dedicated team is here to help. Read on to explore the different support options available to you.

1. Live Chat Support

Our live chat feature allows you to connect with a support agent in real-time. Whether you need guidance on using our platform or have a specific question, our experts are just a click away. The live chat support is available round the clock to ensure that you receive immediate assistance whenever you need it.

1.1 How to Access Live Chat Support

To access the live chat support, simply navigate to our support page and click on the chat icon at the bottom right corner of the screen. You will be connected to a support agent who will assist you with your query.

1.2 Benefits of Live Chat Support

  • Instantaneous responses
  • Convenient and user-friendly
  • Ability to multitask while receiving support

2. Knowledge Base

Our knowledge base is a treasure trove of information that can help you troubleshoot common issues on your own. From step-by-step guides to FAQs, the knowledge base is designed to empower users to find solutions quickly and efficiently.

2.1 Navigating the Knowledge Base

To access the knowledge base, simply visit our website and click on the 'Support' section. Here, you will find a vast collection of articles and resources that cover a wide range of topics related to our services.

2.2 Benefits of the Knowledge Base

  • Self-service option for troubleshooting
  • Accessible 24/7
  • Comprehensive coverage of topics

3. Email Support

If you prefer to communicate via email, our email support team is here to assist you. Simply drop us an email with your query, and one of our representatives will get back to you promptly with a solution.

3.1 How to Reach Email Support

To contact our email support team, simply send an email to support@fictiv.com with details of your issue. Our team will review your query and provide you with a tailored solution.

3.2 Benefits of Email Support

  • Formal documentation of communications
  • Trackable responses
  • Ability to attach screenshots or files for clarity

With Fictiv Support, help is always just a click away. Whether you prefer live chat, the knowledge base, or email support, we have you covered. Our goal is to ensure that you have a seamless experience with our platform and services. Remember, we are here to support you every step of the way.

Reach out to Fictiv Support today and experience the difference!

fictiv support

On demand manufacturing online CNC Machining Services

If you need custom machined parts with complex geometries, or get end-use products in the shortest possible time, sigma technik limited is good enough to break through all of that and achieve your idea immediately.

  • One -to-one friendly service
  • Instant quota within couple of hours
  • Tolerances down to +-0.01mm
  • From one -off prototypes to full mass production
Mission And Vision

OUR SERVICES

CNC Machining

Equipped with 3-4-5 axis CNC milling and CNC turning machines, which enable us to handle even more complex parts with high precision.

Rapid Injection molding

Low investment, fast lead time, perfect for your start-up business.

Sheet metal

Our talented sheet metal engineers and skilled craftsmen work together to provide high quality custom metal products.

3D Printing

We offer SLA/SLS technologies to transform your 3D files into physical parts.

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Delicated Employees

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Countries Served

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Satisfied Customers

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About Us

What can we do?

Sigma Technik Limited, as a prototype production company and rapid manufacturer focusing on rapid prototyping and low volume production of plastic and metal parts, has advanced manufacturing technology, one-stop service, diversified manufacturing methods, on-demand manufacturing services and efficient manufacturing processes, which can provide customers with high-quality, efficient and customized product manufacturing services and help customers improve product quality and market competitiveness.

CNC Machining Case Application Field

CNC machining is a versatile manufacturing technology that can be used for a wide range of applications. Common examples include components for the aerospace, automotive, medical industries and etc.

Automotive components

Aerospace components

Medical components

Metal and plastic processing

Clear optical prototype for CNC machining

Let’s start a great partnership journey!

CNC Machining FAQs

Get the support you need on CNC machining and engineering information by reading the FAQ here.

It may be caused by unstable processing equipment or tool wear and other reasons, so it is necessary to check the equipment and tools in time and repair or replace them.

It may be due to severe wear of cutting tools or inappropriate cutting parameters, which require timely replacement or adjustment of cutting tools or adjustment of machining parameters.

It may be caused by programming errors, program transmission errors, or programming parameter settings, and it is necessary to check and modify the program in a timely manner.

It may be due to equipment imbalance or unstable cutting tools during the processing, and timely adjustment of equipment and tools is necessary.

The quality and usage method of cutting fluid can affect the surface quality of parts and tool life. It is necessary to choose a suitable cutting fluid based on the processing materials and cutting conditions, and use it according to the instructions.

It may be due to residual stress in the material and thermal deformation during processing, and it is necessary to consider the compatibility between the material and processing technology to reduce part deformation.